Norcal Solar Repair

Your Inspection Is Confirmed

While you wait for your appointment, grant us access to your monitoring system so we can review your system's performance before we arrive.

Action Required

To ensure the fastest and most accurate diagnosis, please grant NorCal Solar Repair access to your system's monitoring account before your appointment using the instructions below.

Remote monitoring allows our technicians to review your system in advance, reducing diagnostic time and helping us arrive better prepared.

Diagnostic Service

$349 Diagnostic Fee

  • Includes travel, on-site diagnostics, and a comprehensive system evaluation.
  • If repairs are needed, we'll provide a repair estimate for your approval before any work begins.

Important

If monitoring access is not granted before your appointment:

  • Your $349 diagnostic fee still applies.
  • Our ability to diagnose your system may be limited.
  • A follow-up visit may be required.

Please complete the monitoring access steps below before your appointment.

Grant Monitoring Access

So we can review your system before the visit, grant us monitoring access using the guide for your system below. Email to use: monitoring@thesolarpros.info

SolarEdge Monitoring Access

  1. Sign in to the SolarEdge Monitoring Portal
  2. Select your solar site → Admin
  3. Click Site Access or Users
  4. Click Add User
  5. Email: monitoring@thesolarpros.info
  6. Permission: Maintainer
  7. Click Save

On mobile? Open the mySolarEdge app → Menu → Site Information → Users → Add User.

Tesla Powerwall Remote Access

  1. Open the Tesla app and sign in
  2. Tap your Powerwall system
  3. Tap Settings (gear icon)
  4. Look for Manage Access
  5. Choose Add Member
  6. Email: monitoring@thesolarpros.info
  7. Save the changes

Enphase Monitoring Access

Option 1 — Enphase App

  1. Open the Enphase App and sign in
  2. Tap Menu or Account → open System or Settings
  3. Select Users, Access, or Manage Permissions
  4. Tap Add User or Share Access
  5. Email: monitoring@thesolarpros.info
  6. Save your changes

No app access? Sign in to Enlighten on the web → System dashboard → Account/Users/System Access → add our email and save.

FranklinWH Remote Access

Option 1 — FranklinWH App

  1. Open the FranklinWH app and sign in
  2. Tap Menu or Settings → Account, Home, or System Settings
  3. Open Users, Household, Sharing, or Access Management
  4. Tap Add User or Invite User
  5. Email: monitoring@thesolarpros.info
  6. Grant monitoring access and save

No app access? Sign in to the FranklinWH web portal → System dashboard → Account/User Management → add our email and save.

Haven't Scheduled Yet?

If you haven't picked a time for your inspection, you can do that here.

Schedule My Inspection